Wyze doorbell chime not connecting. Wyze Doorbell Won't Connect to Chime.

Wyze doorbell chime not connecting Hi there! Yes, you must have an existing mechanical chime. Related article: Which switch in the electrical panel controls my doorbell? WYZE Doorbell Chime . Plug your chime into a standard power I just installed my doorbell and for some reason I can’t get the chime to connect to the app no matter what I do. To connect the chime at a later time, tap Save and Continue. But it is possible in a single doorbell My old 10VAC ?VA transformer ran cool, and the Wyze v2 doorbell worked fine and ran cool, but the electronic chime didn’t work. Both installed successfully but when I go to the live view of either video doorbell, I get the following message “Try to connect” Step 1 of 3: connecting camera by secure channel" but I would like the ability to add multiple chimes to the Duo Camera Doorbell. I have updated to the My camera is not a chime option for my Wyze Video Doorbell v2. The chime controller reduced the voltage (I think) causing the chime to be very quite and to only chime once instead of a double chime that is normal with the front door. The rewire of the chime controller (swapping red/white wires) worked for my Nutone mechanical chime and I still have the original 16V/10VAC transformer that came with my house. video-doorbell. support, wyze-doorbell, So I setup a PanCam V3 to pair as a chime with my V2 Doorbell. BTW, I also upgraded the transformer from 16/10 to 24/40. yours All this week I’ve tried reseting the Chime and Doorbell multiple times even while having the chime and doorbell right next to my router. Confirmed I was pushing the correct button on the chime and that it wasn’t sticking. So how it works is when you press the button on your doorbell it’ll make a full electrical connection and energize the solenoid which will move the plunger to hit the gong to make the chime sound. Two questions: In the documentation and examples, I always see the Trans wide being removed When this bug occurs, I just get a “ding ding” from my mechanical doorbell (no Wyze Chime and no Alexa). If you are ever unsure when dealing with wiring, we recommend I can see several reasons that the chime might not pair: The chime is broken; The doorbell is broken; The app is broken (for example, it never tells the doorbell to start pairing) The chime and doorbell are too far apart; There is another 900Mhz source causing interference; Your pushing the button wrong My chime would not work with the traditional wiring method. Tap on the Settings gear. What’s the answer Wyze. In your Wyze app, navigate to the Acc Doorbell chime not connecting with the app. Verify Do Not Disturb is toggled off. Others report issues with connection problems, chime cube Since you’ve never had a working doorbell/chime, you can ignore any instructions the wyze app tells in regards to bypassing the chime. Make sure that Wyze Video Doorbell is installed properly by following the steps in our Wyze Video Doorbell Installation Guide. The instructions I read made me believe you just hit the reset on the top of the Chime. 4 or 5Ghz? WYZE doorbell won’t connect. Dunginhawk August 8, 2022, 11:17pm Looks like the Wyze App would show the Chime and the Doorbell Pro MAC address like it does in the original doorbell (Accessories, Wyze Chime, Device Info). My chime won't ring after installing Wyze Doorbell Chime Controller. Same connection to upgraded transformer does work. I also cannot get to it’s settings (as if it’s offline). Skip to content My cart. To set up your Wyze Chime: Tap Add a Wyze Chime, then tap Next to continue. 8: 1528 The Doorbell Pro connects through the Chime. Make sure you connect that white fuse correctly! 1 Like. The chime connects to the doorbell and shows up as an accessory under the doorbell setting, but it never makes a sound when the doorbell is depressed. I've tried restarting my phone, my router, and the doorbell and chime, but no change. Tap and drag the volume Sometimes you may encounter connection problems, causing your Wyze chime not functioning. I resolved this by updating the doorbell firmware to the latest version and restarted the device using the app. it’s definitely an issue on Wyze’s end. This The doorbell connects to the Chime via a BT or Variant of BT (Not sure) and then it will connect to WiFi. Contacted support and they determined it was defective out of the box. Also, the doorbell itself also has a chime which cannot The Wyze v2 doorbell is also warm at 88F (77F ambient). That did it. Spent a few hours trying everything to get it to connect. Seems Wyze has a lot of people complaining. My first came from Amazon. I’ve unplugged it and reset it several times; each time it says “Ready to connect”, pairs via bluetooth, gets the network, but then hangs on “Connecting Adding Devices” until it Doorbell Cam not connecting after successful setup. It worked for one day, then nothing, although the camera still showed as connected as a chime in the app. With the wyze doorbell, I have removed the jumper cable and wired in the chime controller box. 5: 621: April 5, 2021 Doorbell has no power. Send an app log from your doorbell's Settings > Wyze Support > Submit a Log. Wyze Video doorbell wont ring chime. I must say that the lower package camera is a really neat feature. Welcome to the community @82tony88. Do you The Alternate wiring instructions shows the wire being attached to the Rear terminal and the white wire not connected. Support seems to not be working either as their call system is down. IP65 Weather-resistant; Storage Temperature: -40 to 176°F (-40 to 80°C) Operating Temperature: -4 to 122°F (-20 to 50°C) Pair any number of wireless Wyze Chimes with your doorbell so every room in your house is ready to alert you when someone’s at the door. I have attempted to reset it and checked to be sure my wifi signal was In this video, we'll walk you through a step-by-step troubleshooting guide to help you resolve the problem and get your doorbell chime working again. Worked well too. This advertised feature of using the cameras as the doorbell chime simply does not work at all. 4: 137: November 9, 2024 Need for additional door bell chimes. Anyway have a solution? Wyze is going to lose lots of customers over this if they don’t fix! Relocated Doorbell pro to new house will not connect, Reset Chime than unplugged Turn on fully charged doorbell plugged in chime hear blue tooth connected went through the set up hear ready to connect than heard pairing Put in network info and does not connect says try again with phone closer The wifi chime which came with my duo cam doorbell says, “ready to connect” but it does not connect. Help please, very frustrating. . Only phones in the house are our two cellphones. Connect with us. Even if your old chime is broken or not working, you can still use this doorbell and connect the chime controller! However, if you don't have a mechanical chime at all in your home, we suggest Wyze Video Doorbell Pro. I am looking for detailed information on the Wyze Chime Controller (WDCWSLU) or ideally the schematic of what is in the black box and what the RED-BLACK-WHITE are connected to in the circuit. For most, the chime will vibrate or partially activate due to the camera drawing some power through the chime coil. Removing the controller works for some people. 8: 1528: March 7, 2021 Doorbell Chime will not connect. I moved the Chime box liteally opposite side of the wall as the doorbell and it always works until someone presses the button and it won’t connect. Their wiring diagram is correct. Join Us Support When my doorbell came a month ago, installation was a breeze and it was up and running in no time. The Wyze Chime Controller is what allow your existing chime to ring once the Wyze door bell is press. 4 GHz Trying 5 ghz only Trying both2. If the Wyze app on your phone isn’t up-to-date, it might not work with some new features in your Make sure that Wyze Video Doorbell v2 and Wyze Doorbell Chime Controller are installed properly by following the steps in our Wyze Video Doorbell v2 Installation Guide. Wyze Forum Doorbell Chime will not connect. 4 Ghz network. 8: 1528: March 7, 2021 Wyze Doorbell Won't Connect to Chime. Reply reply Soggy-Address-4082 • You are correct. Here are the steps to follow if your Wyze doorbell chime is not working. iphone-ipad, video-doorbell-pro. All my other Wyze equipment set up was smooth and relatively simple. Wyze Forum Door Bell setup went fine but chime still not connecting. When ever someone rang the doorbell it would show a video of the doorbell with a ring to let us know someone was at the door. Don't want / need to add a Wyze Chime right now? Tap Not Now. In the Wyze app, if the chime shows up in the Extended Devices menu; Press the button on the chime for 3 seconds; If the chime doesn’t connect, delete the device; Hit the plus sign in the Wyze app to add a new extended device; Press the button on the chime for 3 seconds I finally got mine to work properly. android, wyze-doorbell. I had to disconnect a wire from the Wyze chime controller to get it to stop. You will see an SSID broadcasting with a name like: wzap12345678 (this is your Doorbell Pro chime). Press in on the doorbell while also pushing My Wyze Chime will not pair with my Wyze Video Doorbell. android, duo-cam-doorbell. Wyze Video Doorbell v2 uses its Wyze Doorbell Chime Controller to work with your existing chime. Good July 30, 2024, 11:52am 4. Instead, it is bypassed during installation so that w hen you press Wyze Video Doorbell Pro, Wyze Chime Pro rings. Instalation of doorbell, picture, etc went perfect. I do not believe it is a WiFi strength issue. It detects and works fine on 2. troubleshooting, android. Plug your chime into a standard power A hardware update could be a general recall of the current Wyze Video Doorbell V2 with replacement of upgraded units that will work with 16V 10VA transformer (with or without the Wyze Chime Controller) at no costs to customers, or replacement of Wyze Chime Controller that works with 16V 10VA transformer at no costs to customers. Hopefully this is helpful to someone else. 3: 594: May 31, 2023 Home ; Categories ; Guidelines ; Terms Factory reset Wyze Video Doorbell Pro and Wyze Chime Pro. Free economy shipping on orders over $49+ Get up to $15 back! $5 back on $50 / $10 on $75 / $15 on $100. From the Connect to Device list, select your Wyze Duo Cam Doorbell. Wyze Video Doorbell with Chime (Horizontal Wedge Included), 1080p HD Video, 3:4 Aspect Ratio: 3:4 Head-to-Toe View, 2-Way Audio, Night Vision, Hardwired : Amazon. I don’t understand why people are wondering why this is an issue. Now I have the v2 doorbell and I am not sure how to hook it up, all of the instructions call for the existing chime to be in place. Leave the white wire disconnected. (When I quoted that same article 5 days ago, it said this: “Support for using your Wyze Cam as a chime is limited to Wyze Cam OG, Telephoto, and Wyze I have done all the trouble shooting steps, even got a new chime and replaced the doorbell transformer and still cannot get the chime to connect. 13: 853: June 21, 2021 Wyze Doorbell Won't Connect to Chime. After resetting your WYZE doorbell, try a few possible solutions if you are facing an issue Hi all, I have a deco mesh wifi I can connect my wyze camera with no problem, the doorbell pro just will not connect, it says failed every time. When I press the doorbell button My chime works fine with the existing doorbell button, but it doesn’t work with the v2 doorbell/chime Mines the same. iphone-ipad. If I had it to do all over again, I’d try the 10VA one as it appears to be smaller, the bigger transformer doesn’t quite fit in any solutions? My chime works fine with the existing doorbell button, but it doesn’t work with the v2 doorbell/chime My mechanical doorbell kept ringing after I hooked up the Wyze V2 video doorbell and pressed the doorbell button. Next, locate the wires on the back of the Wyze Video Doorbell Pro. Then it slowly flashes blue for awhile. I press the reset button until the blue light quickly flashes The wifi chime which came with my duo cam doorbell says, “ready to connect” but it does not connect. It’s wired correctly but original chime does not ring after install. If your chime is battery-powered, then it is NOT compatible with this doorbell. It makes NO SENSE to require the user to switch to an RF door chime when Sub1G: 906. support, wyze-doorbell, Doorbell chime not connecting with the app. 2 Likes. I just changed the password of the SSID its connected to. Then today it was suddenly offline, and the status light would flash blue for a bit, then red. I switched to the alternate wiring method, explained below. Unplug your router for 10 full seconds, then plug it back in. Tap Accessories > + plus sign. Make sure that Wyze Video Doorbell v2 and Wyze Doorbell Chime Controller are installed properly by following the steps in our Wyze Video Doorbell v2 Installation Guide. Community Connect with Wyze fans across the globe. 8MHz, used for local connection between doorbell and chime. I have done the following- Not only did WYZE not tell us it’s needed, It misled us when it says it’s not needed - that we only need a 16V 10VA one. 💡 Don't want to use your existing chime? Wyze Wi-Fi Chime to the rescue! What's in the box? Doorbell V2 - Chime Issues (w/ WYZE OG’s, iPhone Users & Alexa): •WYZE OG’s have stopped working / ringing as a chime for Doorbell V2. Connecting the doorbell per instructions and manual to an approved 16V10VA transformer doesn’t work. Tap Accessories > Your Chime. 3: 384: November 30, 2022 Video Doorbell - New install - Cannot add the Chime. Others report issues with connection problems, chime cube Problem Your Wyze Video Doorbell Pro is showing as offline in the Wyze app or disconnects frequently. When I bought my Wyze Video Doorbell v1, I removed my doorbell chime from the wall in the hallway, I never liked the look of it and with the v1 it had a remote chime, so I got rid of it. Tap Next when finished. I see a Newhouse Hardware 16V 10VA transformer on Amazon for $12, the 16V 30VA one is $20. Log 1418731. Tap Is pressed to have the chime sound when the doorbell is I just received my doorbell pro today, however I cannot get the device to connect to my wifi. The Wyze chime controller is at room temperature, and it’s wired to the electronic chime per the Wyze diagram. It used to be all small caps. wyze-doorbell Thanks, I didn’t know that and will contact Wyze during business hours. 3: 386: November 30, 2022 Doorbell chime not connecting with the app. support @denpad2018 Welcome to the community! Keep in mind that this forum is primarily a user to user community. Tap on the extended devices and then go to chime. Troubleshooting Confirm your Wyze app is up to date. This article explains common reasons why your Wyze chimes are not Smart Device Make sure that Wyze Video Doorbell v2 and Wyze Doorbell Chime Controller are installed properly by following the steps in our Wyze Video Doorbell v2 Installation Guide. 50 app I was able to I read through the forum about all the connection issues people are having. Try moving the Chime a bit closer to where the Doorbell is and see if it I came to the forums because the chime on my Home Depot purchased Wyze doorbell kit will not work. 39: 5761: November 7, 2024 Video Doorbell Pro Won't Connect No, it only works with Wyze Chime Pro. Turn power back on at your circuit breaker. No cameras other than Wyze. mine has 1 wire from the doorbell to the transformer, and another wire from chime to transformer, so in my case, I just connected the 2 wires at the chime, which essentially makes a direct connection from the doorbell to the transformer. There are a few reasons why Our current chime is using 4 of six connections (see attached photo). As a result, I un The new chime would not connect to the old doorbell, but the new doorbell connected immediately to the new chime. I spoke with Wyze support and all they have to say is that they are aware of the issue and there techs are on it My camera is not a chime option for my Wyze Video Doorbell v2. Your Wyze Chime volume may Can was working great until I let the battery die. This was a good opportunity for me to see if my new mesh network would be able to make it work again. Press and hold the reset button on the side of the chime for 3-5 seconds until "reset successfully" prompts. For me to get the chime controller to work with my old Nutone Mechanical chime, I just attached the red wire to the Front terminal and white wire is not connected. support, wyze-doorbell, I installed the new Wyze V2 Doorbell Cam, and everything works great except the house chime does not chime. 8: 1528: March 7, 2021 Video Doorbell - New install - Cannot add it depends on how yours is wired. Yet Pan Cam V3 is fine. Follow the below steps to reset WYZE video doorbell pro: Press and hold the button at the side of your WYZE Chmie Pro for about 2-5 seconds or until it says “Resetting Successfully. Standalone chime. I deleted the doorbell and Here are the steps to follow if your Wyze doorbell chime is not working. With 2. Navigate to the doorbell’s settings > Doorbell Chime Type. The chime worked before installation. A doorbell press does activate a notification on my phone, so the “signal” seems to be sent So I set up a second camera, a brand-new OG. Start with the Wyze Duo Cam Doorbell Setup Guide, then return to this article when if you want to use your home's built-in chime. It appears that 24VAC 40VA is more voltage than the Wyze v2 doorbell camera needs, even though it’s specified as acceptable by Wyze. What I want: have the Wyze video doorbell just replace the front doorbell chime, but still have the existing chime work for the side doorbell. When testing during install and prior to wiring the chime works fine. Troubleshooting Steps: In the Wyze app, tap on your Wyze Video Doorbell. Screen pops up for half sec but returns back to Settings with ‘Fail’ message in bottom of screen. The chime is within 12’ of the doorbell and wifi router, All my other Wyze cameras work. I didn’t bother to test the old chime with the new doorbell. I uninstalled the Wyze app and reinstalled it. Of course, I can’t hear it when it only chimes outside. troubleshooting, not-phone-specific. If your chime is AC-powered, please check your transformer (near your chime box) to Doorbell chime not connecting with the app. support, wyze-doorbell, \\Just figured it out! Chime is working. Wyze Doorbell not connecting or live feed not working. Tap Next. Factory reset your Wyze Video Doorbell. Tap and drag the volume Just got my new Doorbell Pro but I just cannot get it to detect my 5Ghz signal. Tap on the Settings gear on the top right. Support is telling me this is my problem and my cam is out Did anyone have issues with their doorbell v2 chime controller not working with their existing chime? but not connecting one wire or connection not spelled out in directions is the same as not connecting the WYZE Chime Controller, which WYZE states could void your warranty. Workaround My chime won’t pair either. android, video-doorbell-v2. Unfortunately, that is your only option left is to upgrade to the 16V/30VA transformer. The internal SD card is nice keeping it safe from the elements. 3: 386: November 30, 2022 The chime will not download. Tap and drag the Volume bar to increase the volume, and test the chime sounds. Same issue. Nothing yet, apparently they are The chime should reconnect to your network, then the doorbell will reconnect to the chime. I have tried a myriad of combinations and the chime will not ring. I have several other devices and they all are working fine, I'm not sure what the issue is. If Wyze Doorbell Chime Controller is not installed: Turn off power to your doorbell at your circuit breaker. After around 45 minutes I figured out that is not the correct way. Ensure you hear “ready to connect” after pressing the setup button. Sent it back. I have seen many posts, but none seem to speak to my problem. I went with the beefier one just to be sure. If you are ever unsure when dealing with wiring, we recommend Did anyone have issues with their doorbell v2 chime controller not working with their existing chime? any solutions? Wyze Doorbell v2 Chime Issues. Why Wyze Video Doorbell Cam Won’t Connect To WiFi. According to reports, users are unable to complete the connection as the process gets stuck at ‘3 of 3’ Authenticating, or devices are unable to stream video from the Doorbell Doorbell v2 support with Doorbell v1 Wyze Chimes. 3: 388: November 30, 2022 Video Doorbell - New install - Cannot add the Chime. Then it goes to solid yellow. support Wyze Video Doorbell v2 requires a power input of 16-24V AC. If the chime still isn’t ringing: For Mechanical Chime Types: Navigate to the doorbell’s Wyze video doorbell pro not connecting. Make sure your phone, wifi and doorbell are all on a 2. • iPhone users are not able to successfully add new cameras (PAN V3 or OG) as chimes in the Doorbell v2. Most houses with door chime will Since Wi-Fi Chime is designed to work with all Wyze Cam and doorbell models, you’d add it to your system as an independent device: From the Wyze app’s Home screen, tap the upper-right corner Device Home Wyze Wi-Fi Chime. Regardless of the price, the product sold should be according to it’s specifications and works as designed and described. It wont connect the chime is blue and says connected, but in the app the Doorbell Pro won’t connect and won’t work. R. The Doorbell Pro connects through the Chime. I plug it in and the light is yellow for a second or two, then it goes to slowly flashing blue. Mine has not lost connection even once yet using this workaround to get connected: In the meantime while we wait for a fix, here is the workaround that I found and let Wyze know about: My new wyze doorbell cam v2 worked out of the box but only for about 2 days, and then I could no longer connect to it (flashing orange light). 33: 5284: January 9, 2023 Doorbell cam won’t connect again. If your chime is AC-powered, please check your transformer (near your chime box) to My mechanical doorbell kept ringing after I hooked up the Wyze V2 video doorbell and pressed the doorbell button. But it although it is seen and presented as an option to In fact, I disconnected the chime circuit completely and wired the transformer directly to the Wyze Doorbell and it powered up with no issues. 4 Ghz. Enable Multiple Wyze Wi-Fi Chimes for the Wyze Duo Doorbell Camera. 7: 2071: April 30, 2022 Wyze Duo Doorbell w/ Mechanical Chime. Have tried unplugging chime and replugging and resetting button and blue flashing light comes on but after a minute or so the yellow light comes on. In the Wyze app, tap on your Wyze doorbell. I didn’t The Video Doorbell v2 has a “Cameras as Chime” feature, but this currently works only with Cam OG (including Telephoto) and Cam Pan v3 models, though it’s somewhat buggy in my experience and has been reported I have a new VD v2 that I am looking to replace my existing v1 (which I had to add a dedicated transformer and optional Wyze chime module). This is for Nutone 3204 with option chime included. Add your Wyze Video Doorbell v2 to your Alexa/Google Home app. Doorbell Pro Battery indicator in app when using electric connection. Holy crap. If your Wyze video doorbell isn’t connecting to Wi-Fi, your Wyze app might be outdated. Try moving the Chime a bit closer to where the Doorbell is and see if it connects then. I then discovered that my doorbell wires were wired backwards, compared with the Wyze app wiring diagrams. Cameras. I have 2 white wires, 2 black wires, 3 terminals (front, trans, rear), and I am trying to connect the chime controller. Before the Wyze doorbell, I had a Wyze V3 camera in the same location. IP65 Weather-resistant; Storage Temperature: -40 to 176°F (-40 to 80°C) Operating Temperature: -4 to 122°F (-20 to 50°C) Pair any number of wireless Wyze The connection to your mechanical chime box is secure. My existing chime works with a short delay. Wyze Video Doorbell Troubleshooting My Wyze Video Doorbell is not recording Events. lmoya July 30, 2024, 2:02am 1. Make sure Do Not Disturb is toggled off. Wires are connected to Front, Com, Trans, and Side. Wyze employees do not monitor this forum on a regular basis, so it’s best to contact Wyze Customer Support with any questions or issues that you are Doorbell chime not connecting with the app. What baffles me is that it detects all other 5Ghz signals around except mine ! Please help because I want it to work on 5Ghz to avoid inteference, slow speeds due to the number of other devices I have connected to 2. I’ve restarted the camera, updated the My chime works fine with the existing doorbell button, but it doesn’t work with the v2 doorbell/chime I removed the chime controller for my mechanical chime and worked like a charm. Recently I have noticed when someone rings the doorbell, it chimes outside and not inside the house. Power 16V-24V AC,≥10VA. The connection between the extension wires and power terminals to the back of the doorbell are secure. I’ve triple-checked the wiring on the little chime controller module. If your Wyze video doorbell isn’t connecting to Wi-Fi, your Wyze Video Doorbell v2 requires a power input of 16-24V AC. I bought the Wyze 2 because I could use my mechanical Nutone chime. I have attempted to reset it and checked to be sure my wifi signal was strong? Wyze Doorbell Won't Connect to Chime. Everything works great and we are very pleased! Great product. Power & Lighting. I only get single 1 second delayed “ding” after the physical button press but otherwise works just fine and no humming/buzzing either. @spamoni Problem After installing Wyze Video Doorbell v2 and Wyze Doorbell Chime Controller, your chime doesn't ring. Wyze Video Doorbell v2 Setup Troubleshooting; Wyze Video Doorbell v2 Connectivity Troubleshooting; Alternate wiring instructions for Wyze Video Doorbell v2; How do I power cycle Wyze Video Doorbell v2? Sub1G: 906. 7: 317: March 9, 2023 Home Instead it was a jumper wire and an external wifi chime box that would get triggered. Or, connect Wyze to your Google Home app. I don’t believe this wishlist item has been submitted yet. Wishlist. Definitely no baby monitors (I’m 76 LOL). Doorbell chime not connecting with the app. Any ideas? Wyze Forum Wyze Doorbell chime not connecting with the app. 3: 381: November 30, 2022 Video Doorbell - New install - Cannot add the Chime. wyze-doorbell. I tried The new transformer might work but I believe their controler is marginal on sensing the button push. Wyze Forum Wyze Video Doorbell Cam V2 not working with house chime. I plugged the chime into an extension cord and held it about 1 foot from the doorbell, no luck. The tech team is quite proficient. V1 Doorbell chimes are great, because they allow you to put a chime in your basement, backyard deck, or other areas that your typical built-in chime that comes with your house, doesn’t provide the ability to hear usually in remote areas of your home. show post in topic. Thank you! I know I tried this at one other point in the troubleshooting, so I have no clue why it works now. This will reboot the network and clear up any potential channel congestion that may be causing trouble for the doorbell. Doorbell June 15, 2021, 12:14pm 8. These will typically consist of an “A” wire (usually red) and a “B” wire (usually white). 10: 444: March 9, 2023 I have had a Wyze doorbell for several months. Has anyone had trouble connecting your doorbell pro Doorbell pro not connecting to my Wyze cloud. You may have 16V 10 VA wiring which is enough to power the doorbell, but not the chime. Wyze Doorbell Won't Connect to Chime. It will announce as it connects. Any help is appreciated. Problem After installing Wyze Video Doorbell v2 and Wyze Doorbell Chime Controller, your chime doesn't ring. not-phone-specific. Basically you want a direct connection between the Wyze doorbell and the transformer. I upgraded from Wyze video doorbell v1 to Wyze video doorbell v2. I think the Wifi connection may time out, requiring a reset because after I cycle power on the doorbell, it immediately connects back to the wifi. My conclusion is that my original doorbell was defective. Only works with Wyze Video Doorbell (Wired). The new wyze doorbell v2 says it can ring the homes chime and doesn't require the wyze chime. . Did anyone have issues with their doorbell v2 chime controller not working with their existing chime? any solutions? My chime works fine with the existing doorbell button, but it doesn’t work with the v2 doorbell/chime Doorbell chime not connecting with the app. The controler prevents the buzzing. Hi, I have two video door bells, they were working well until I installed the latest update then they stopped working. Then I had an issue with the chime not connecting to the doorbell. Wyze Video Doorbell Pro (and the original Wyze Video Doorbell) does not work with your existing mechanical chime system. I am not sure how to correct this. 0:00 Introduction 0:26 Fix 1: In the Wyze app, tap on your Wyze Video Doorbell. ” How to Fix WYZE Doorbell Not Connecting . Now Doorbell and Chime work fine just as it did How to Troubleshoot Wyze Doorbell Wi-Fi Connection Issues? Here are some tips to try if your Wyze Doorbell won’t connect to Wi-Fi: 1. Now when I try to setup the “Camera as Chime” feature on the Doorbell v2, the app very briefly displays a list of my three OG’s and then returns to the main Chime setup screen plus a little popup message saying “FAIL” with no explanation. I also double checked that the chime settings in the app are set to “Mechanical” (which is what my house chime is). Related topics Topic Replies Views Activity; Doorbell Installation Wyze Video Doorbell v2 uses its Wyze Doorbell Chime Controller to work with your existing chime. In my personal case, my builder spec Nutone mechanical chime operates just fine WITHOUT the Wyze Controller. Then all of a sudden, a couple days ago, I was unable to view the live feed and it appeared the camera did not have a connection. They are sending a replacement, that was December 2nd. 3: 388: November 30, 2022 Doorbell cam won’t connect again. Wyze Video Doorbell Setup Troubleshooting Your Wyze Chime is powered and plugged into an outlet, and paired to your Wyze Video Doorbell. I have purchased more than 50 wyze items. There are no loose ends or shortcuts in the wiring. Video Doorbell v2 is designed for wired use with a home’s built-in chime, but it can also use the “Cameras as Chime” feature with Cam OG, Cam OG Telephoto, Cam Pan v3 and Cam v3 acting as accessory chimes. Is there a software setting I need to turn on to get it to ring? Hi there, There are several bugs: Beta app not able to connect any camera (OG/ v3 beta) as Chime. Right now the doorbell light is flashing orange but does not say ready to connect and when I press setup or press and hold the setup button on the back, nothing happens. here is what I have already tried: Just using 2. Wyze Alternate wiring instructions for Wyze Video Doorbell v2. I am creating this separate thread to specifically implore Wyze to please fix this issue; from the perspective of a top 1% of Wyze user. 3rd times the charm There are many, many people on these forums expressing frustration that their video doorbells (hardwired) are not “connecting” to their Wyze app, rendering them useless. My chime won’t pair either. This article will walk you through easy steps that will fix this issue for good. My doorbell has been Resetting the chime, my router, & making sure everything was up date as far as updates go. The controller needs to build up a charge which is why you get the message to wait for it to initialize. If you are ever unsure when dealing with wiring, we recommend reaching out to a licensed electrician. 8: 1522: March 7, 2021 Video Doorbell - New install - Cannot add the Chime. Hey all I have the V2 doorbell. When I finally got the v2 doorbell to work with my house mechanical doorbell chime, the results were very poor. This is utterly frustrating. video-doorbell-pro. 3: 386: November 30, 2022 Home ; Categories ; Mount the device by placing the doorbell onto the wall plate matching the holes on your doorbell. What I was thinking about doing is buying a plug in transformer and connecting the black Random thoughts to the thread Given the numbers of people with this issue, you have to wonder if Wyze tested the design with a sample of the most common existing 16V 10VA doorbell systems, or Did Wyze have a beta program to deploy a sample number of these doorbell cameras to the field, and act on feedback prior to general release? Not being critical, . 16: 380: November 16, 2024 Can anyone that owns a Wyze Video Doorbell Pro and Chime Pro verify that the Chime Pro creates an Access Point that is visible on their cell phone with an SSID starting with “wzap”? It could also have other limitations about what is allowed to connect with it, so it might not even accept laptop and phone connection attempts depending on Wyze Video Doorbell with Chime (Horizontal Wedge Included), 1080p HD Video, 3:4 Aspect Ratio: 3:4 Head-to-Toe View, 2-Way Audio, Night Vision, Hardwired : Amazon. After connecting the Doorbell to the network, you must go into Doorbell settings and select Extended Devices and add the Chime. It keeps saying pairing not detected. Even if your old chime is broken or not working, you can still use this doorbell and connect the chime controller. Continue below, following along in the Wyze app to wire your doorbell. The doorbell will not connect to the chime. Do you know which Wifi channel you have the chime connected to? 2. I hear "QR code incorrect" during doorbell setup. Defeats Looks like the Wyze App would show the Chime and the Doorbell Pro MAC address like it does in the original doorbell (Accessories, Wyze Chime, Device Info). The chime works now but with a slight delay. Brought it in to recharge and now the cam won’t connect back to the chime. I’ve attempted to multiple solutions Problem Your Wyze Video Doorbell Pro is showing as offline in the Wyze app or disconnects frequently. Removed the cam from my account to re-add it and now it won’t progress past “connecting to Wyze cloud” and just asks me to retype my password (which is correct I triple checked). How to Troubleshoot Wyze Doorbell Wi-Fi Connection Issues? Here are some tips to try if your Wyze Doorbell won’t connect to Wi-Fi: 1. My chime works fine with the existing doorbell button, but it doesn’t work with the v2 doorbell/chime I guess everyone who bought a new transformer jumped the shark a bit. Update Your Wyze App. I have tried everything. I press the reset button until the blue light quickly flashes blue several times. Ensure you have selected the proper chime type. If Doorbell chime not connecting with the app. It chimes 100% of the time now and I only had to correct the wiring I did. 27: 136: December 17, 2024 Video Doorbell V2 - 2 Chimes. android Random thoughts to the thread Given the numbers of people with this issue, you have to wonder if Wyze tested the design with a sample of the most common existing 16V 10VA doorbell systems, or Did Wyze have a beta program to deploy a sample number of these doorbell cameras to the field, and act on feedback prior to general release? Not being critical, If you don’t have an existing doorbell chime, or you do not wish to connect the Video Doorbell Pro to a chime, you can skip this step and proceed to the next. Have a weird issue here. New doorbell pro won’t connect to Wyze cloud. Wyze Video Doorbell v2 Setup Troubleshooting; Wyze Video Doorbell v2 Connectivity Troubleshooting; Alternate wiring instructions for Wyze Video Doorbell v2; How do I power cycle Wyze Video Doorbell v2? Cannot get the chime to connect. In your Wyze app, navigate to the Acc Before installing Wyze Doorbell Chime Controller, you'll first set up your Wyze Duo Cam Doorbell in the Wyze app. Now I added a big letter, a dot, and some numbers and its now connecting to live view whenever somebody ring the doorbell. You'll be prompted to set up your Wyze Chime. Long story short. Thanks, I didn’t know that and will contact Wyze during business hours. Wyze Forum Wyze Doorbell v2 chime controller To use Wyze Video Doorbell v2 with your smart speaker: Enable the Wyze Skill on the Alexa app. The many custom doorbell chimes are a nice touch especially the holiday tones (thank you for including Kwanza). 3: 567: May 31, 2023 Wyze fanboy here but boy am I frustrated with this one recent product release from Wyze. I had the doorbell v2 connect to an echo it was working great. Why we love Wyze Chime Pro: It has 16 different sound options. 50 app I was able to as OG as Chime however having there is no way to Customize volume(!) or change sound from ‘Clear Doorbell’ Neither public/beta camera I have the Wyze Doorbell Pro. However in the app it shows that it is plugged in (I have it wired to doorbell power) and when I reset the chime it says the connection is complete. This did not work for my setup. troubleshooting, android, chime. I reset both to try and see if this would correct the issue. If that does not do the trick, I would log out and back into my Wyze app, and look at clearing the Wyze App cache. It worked fine for many years with a regular doorbell. Why is the original chime not ringing. This was working previously but has since stopped. My original system is a NuTone I have the pleasure of using the new Duo doorbell camera side by side with the old Nest doorbell. My chime worked and now it doesn’t. Turn off power to your current mechanical doorbell at your electrical panel. Does anyone have any suggestions here? I have two wires, one To install your Wyze Video Doorbell: Using the Wyze app, complete steps 1-5 in the Wyze Video Doorbell Setup Guide. Tapping the reset button instead of holding makes the chime ring, but Resetting the chime, my router, & making sure everything was up date as far as updates go. duo-cam-doorbell, wi-fi-chime. Support & Community. 2022, 1:30am 2. Went to Home Depot. The Wyze chime controller got hot very quickly. ca: Tools & Home Improvement Some find it works well as a video doorbell, with strong WiFi and the camera working great. I even looked at returns but they want all the original packaging and literature which I don’t have as I never expected this from I’m very surprised and disappointed Wyze has not. Currently you cam only use the WiFi chime that comes in the box. denpad2018 February 27, 2021, 6:31pm 12. Connect the red wire from the Chime Controller to the Front or Rear terminal. This is showcased as a WIRED doorbell solution, which means it is primarily intended for use in homes with existing doorbells, power, and wiring. Wyze Video Doorbell v2 Setup Troubleshooting; Wyze Video Doorbell v2 Connectivity Troubleshooting; Alternate wiring instructions for Wyze Video Doorbell v2; How do I power cycle Wyze Video Doorbell v2? I'm not receiving event notifications from my Wyze Video Doorbell Pro; My Wyze Video Doorbell Pro is not charging; The doorbell's livestream flickers red and blow in low light; My Wyze Video Doorbell Pro's battery life is poor; My Wyze Video Doorbell Pro's audio quality is poor or distorted; My Wyze Chime Pro status light is not working; My My camera is not a chime option for my Wyze Video Doorbell v2. I get "Device is offline (error code 90)" in the app. Wyze Video Doorbell Cam V2 not working with house chime. I’ll go through the background, then type in my solution in BOLD below (if that shows up in the forum) . Wyze Doorbell not connecting - iOS. My Doorbell Pro (V1) will not show any video in the app and will not send notifications when there is motion. Related Topics Topic Replies Views The WiFi chime that came with my Duo Cam Doorbell worked fine for the first few days I had it. Set up In fact, I disconnected the chime circuit completely and wired the transformer directly to the Wyze Doorbell and it powered up with no issues. If you would like to speak with a Wyze representative, you will need to contact them directly. The actual door bell itself is working and flashing blue and I have a live video feed. I reversed the doorbell wires, and the chime controller stopped overheating. 4 and 5 on together Trying wpa on its own Trying wpa / wpa2 on together Rebooting changing password to just numbers fully charging doorbell Please reconsider a way to add chimes to the wireless video door bell. Wyze Forum Doorbell setup, 12volt ,yellow light flashes but not saying ready to connect, reset does nothing I connected it to the security system speaker from the previous owner thinking it was the doorbell chime. By that time pairing has timed out. Attempting delete and re connect it would not work either (could not connect to the internet). I was about to return my V2, but decided to call in and give the tech team a shot. Select your desired triggers then tap Next. In the Wyze app, if the chime shows up in the Extended Devices menu Press the button on the chime for 3 seconds If the chime doesn’t connect, The V2 doorbell does not connect to the Wyze Chime and apparently never will. But, ding dong. I ended up exchanging mine at a different HD and this one works. Performing an factory reset by holding the setup button for 10 seconds worked again for another 2 days, but then its back to the Your Wyze Video Doorbell is supposed to connect wirelessly with your home WiFi, and it isn’t connecting. matt16 May 5, 2021, 10:33pm 71. Hi there, There are several bugs: Beta app not able to connect any camera (OG/ v3 beta) as Chime. It does seem to go through the setup process to connect just fine. uiv fukx varhi oohddga lrch xkrop bhyj bwswu ncenrb dqmu