Outlook folders disappeared after update. If the problem persists after .

Outlook folders disappeared after update To check, from within Outlook, go to <File> --> <Account Settings> --> <Email> tab More importantly, how was it configured in the previous version of Outlook? #3 - If configured as an IMAP or Exchange account, when you log into the account via webmail (using a browser) - do the "missing folders" exist on the server? Dec 22, 2021 · However, after a Windows update, all but 9 of the contacts on my PC ONLY disappeared. Dec 12, 2023 · The favorites keep disappearing after a while or once your have restarted your Outlook application. 4 days ago · Sometimes, folders can be hidden. Jan 19, 2022 · The Folder Pane displays all folders in Outlook. Mar 21, 2016 · 1. Aug 16, 2020 · After completing a recent software update to my laptop and re-launching Outlook (365) after my restart, my personal email folders started to disappear one by one. Thanks. They were on IMAP accounts, but not all the desktop folders were set to synchronise to webmail. If the subfolders are empty online, follow these steps: Go to the old profile. Select the files you need and click Recover. I can search for emails that were filed in the missing folders and find them. I hope this was not intentional. Under SideBar, clear the checkbox of the Hide On My Computer folders: If this doesn't work, it's suggested to try creating a new folder under the On My Computer folder and see if the missing folders can comes back. com emails, calendar, contacts, and tasks will resume syncing to your desktop version of Outlook. Oct 27, 2024 · If the folders are displayed on web mail, please remove your account and re-add it to New Outlook to check if the issue persists. Feel free to correct me if I misunderstood. creating an new Outlook profile (NOTE: you can still access to your old data, including emails, contacts, etc. Find this folder path on the C drive: C:\Users\ Name \AppData\Local\Microsoft\Outlook\NewOutlookMigration Nov 27, 2023 · Recovering missing emails and folders from Outlook can be done through various methods, depending on the specific scenario and the availability of backups. Clean Views: Close Outlook. a screenshot of the folder list after you click folders. I have googled, "Outlook update lost my personal folders", "Sub folders disappeared with Outlook update", etc. The contacts appear on icloud and my phone but not in Outlook. Nov 14, 2024 · Based on your description, I understand that you have a concern about a Folder named 'Search Folders' has disappeared in Outlook (New). if possible, provide a related screenshot. Message is "the set of folders cannot be opened. . Jan 29, 2024 · Use the Move to Folder or Copy to Folder option: Select the email(s) you want to move, click on the “Move” button on the Outlook ribbon, and select the folder you want to move the email(s) to from the drop-down list. May 18, 2023 · Office 365 Outlook for Mac, v 16. The information store could not be opened". Under Personal Settings, click General and then clear the Hide On My Computer folders check box. pst file in it's original location. Restart Outlook. Thank you for your cooperation and support, looking forward to your reply! Best Regards, Schale. Nov 14, 2022 · 6) Do keyword searches for missing files to see if you can locate any. 1) Outlook 10? Mar 4, 2024 · Update Folders: If the subfolders have emails in the online version of Outlook, wait for Outlook to update the folders automatically. Cause. Navigate to ImportExport > Export to File > PST. Sometimes, Outlook can hide certain folders by default, such as the Junk Email or Deleted Items folder. Pax8 is trying to figure it out right now but nothing so far. If there is an arrow in front of Deleted Items, click on the arrow. The folder might have been accidentally deleted. But there’s a workaround to this problem; we will show it in the text below. I delete the OST file, let it recreate but still have only 9 contacts. If you are using Outlook app in your iPhone remove and re-add the Outlook account and check if it helps. This folder is also replicated Online. Kindly implement the following and check if your created folders in Outlook reappear. Apr 5, 2022 · On my macBook Pro I have MS office 365 for Mac installed. I also can still see and access all folders on my Laptop and iphone, so they are still there , I just cannot see/access them from my PC. How do I get it back? The icon has gone from the 365 folder, and I've searched all apps for it, it's not there. If your email account was previously configured with POP protocol, because POP protocol only supports one-way email synchronization, if you delete and re-add your email account, and change your account type to Outlook. Move the files to their proper location. This PC > Documents> Outlook Files. regards. Jan 7, 2025 · Dear user. Hope to help you! If the answer is helpful, please click "Accept Answer" and kindly upvote it. (The 'hide on my computer folders' option is not activated in the preferences) The messages and attachments are no longer on the Exchange server because I delete them from the Exchange server when I file them in the more than 40 sub-folders that I May 13, 2022 · After a recent office 365 update a few users 'Sent' folder is missing in Outlook. Do your other Office applications, such as word/excel, have the Aug 12, 2023 · Have you tried searching for message by using the normal quick search and searching for "all files and folders" > double-click the message to open it in separate Window > Hit Ctrl+Shift+F to open Advanced Search > Advanced Search will open with the folder of the open message selected > Click Browse (top right) to see where that folder is? Dec 29, 2023 · The favorites keep disappearing after a while or once your have restarted your Outlook application. Layout > Folder Pane > Show. Would you please try steps below to narrow down the issue: 1. Sign in to your email account using the Outlook Web App (https://outlook. After that, choose a path to save the recovered Outlook folders. I never deleted the folder. Click Update Folder. repairing the Outlook data files by referring to Repair Outlook Data Files (. 😁 As a workaround, I have moved my top three favorite folders under the Inbox for easy access. the detailed steps about how you did the repair on the account. After that, if your customized folder still not show, we recommend you create a new folder under On My Computer folder to see if other missing folders can show. Nov 15, 2024 · Sub Folders I have created off the Inbox, I can see/access these folders in the Folder list view (Thes folders were created under O365Bus/MS Outlook, Classic, some time ago) In addition if with the mail selected I rt click > Move io Different Folder this shows the available folders including these two :- "inbox/purchases" and "inbox/Certax HO It started about 1-2 weeks ago. According to your description, I really understand that you are referring to difference in the current feature in New Outlook preview and the classic outlook. (About 10 seconds after startup). I know I didn't delete it but I checked the deleted folder and tried the option to recover deleted items - no sign of the folder! Sep 25, 2019 · 1. Outlook showed a notice at the top saying an Office 365 update was available. Can I please have someone help me with a restore? I have tried all the suggestions that I could find; however, none have resolved my issue. to get it, go to file -> office account. There are two ways you can view the Folder Pane. This happens so often that I save off my PC contacts to a folder called Archive. If the problem persists after Dec 16, 2017 · If there is an issue with a specific folder, you can resync the folder in Outlook. Hold down the Option key and click on the Outlook icon in the Dock. In the Outlook Today dialog box, under the General tab, click Folder Size To find missing folders and remember their paths. After auto update of v 16. Sep 25, 2019 · 1. To overcome this issue, try recreating the Outlook email profile on your Windows system. You'll need to switch off new Outlook to get your folders (and rules) back. If I create a new folder, there's no way to get back to my Inbox without exiting Outlook and re-launching. exe /safe to enter the Outlook safe mode, to check whether the display in Outlook safe mode is normal. Choose the subfolders you’d like to export. May 10, 2023 · Firstly, check if the folders are still present but hidden. Do not access them from the windows. Thanks, Amanda Sep 18, 2016 · That's not helping me. com) to see if your emails are there. Going to control panel > Mail and making a new profile fixes the problem, but it only lasts 1~24 days before Jun 21, 2024 · 2. Look at the folder pane list of folders. (very important for business). Jul 22, 2020 · Sent Items folder in Outlook 2016 disappeared after updating to Windows 10 version 2004, and all sent messages were moved to Contacts. Close Outlook. This occurs either immediately or after a set, consistent time period. you can try to display all folders. I tried all the above methods and the problem still persists. Also, be mindful of sync Oct 17, 2024 · Fix 2: Repairing Corrupt Outlook Data File (. Jun 9, 2023 · The problem was that my Facebook folder had disappeared! I checked the web version and the folder was missing from there too. To do this, follow these steps: Right-click the folder, and then click Properties. Jul 20, 2017 · Under Personal Settings, click General, and then, under Folder list, clear the Hide On My Computer folders check box. If so, right click to Show File Location, go there to look for them. Q: How do I prevent my Outlook folders from disappearing in the future? A: Regular backups and keeping Outlook up-to-date can prevent this. Then find the folder in Outlook according to the path. Additionally, this is a user support forum and Independent Advisors cannot access accounts. Windows 11 has changed the structure of files and removed the "User" folder so the files had to be relocated. Sep 1, 2020 · Windows 10 did a large update, now Outlook had disappeared from my PC. If the Folder pane option isn't visible, select . Use the search bar in Outlook to look for emails that were in the missing folder. It will now sync back into Outlook with that browser Dec 19, 2017 · I have a Microsoft Exchange email account, and had a tree of personal folders created for filing emails. It might sound Apr 24, 2024 · Thanks for the feedback. You can then reset the start folder in Outlook Start and Exit Look in the Deleted Items folder: Open your Deleted Items folder to see if the missing folder or items exist there. are these disappearing folders default folders or folders that you have previously created? Please provide me with the above information so that we can better understand and solve your problem. To show the On My Computer folders in the navigation pane, please click Preferences on the Outlook menu. I checked the folder hadn't been moved into a sub-folder and it hadn't. Try repairing Outlook or reverting to a previous restore point. Choose “Database Utility” from the dropdown menu. This can help you locate where the folder might be. Dec 5, 2015 · I also accepted the prompt to update Office 365, and now have many folders missing in my Outlook mailboxes. Up until yesterday I had all my folders and subfolders visible in outlook mail. If you have the ost, then system restore could bring the profile back so you could export the folders you need - but Outlook does a good job of cleaning up after itself and the ost is likely gone. ) are gone. In the case you are using Outlook App, Have you tried to update your Outlook App to the latest If you are still missing folders from your inbox after November 14, please chat with CenturyLink Email Support M-F 9 am-6 pm CST for more assistance. I followed the steps outlined and found the . Sometimes, restarting the application can do the trick. You may face this issue due to changes in phone mail setting. Resolution. Expand the Folder Pane by clicking the > on the left side of the screen. Click All Mailboxes and then search for an email you know is in the missing folder. Today they are all gone. when opening Outlook, I noticed three of the fifteen folders that I had created under On My Computer were missing. Oct 4, 2024 · 1. Mar 19, 2019 · After a scheduled update and restart my personal Outlook folders have disappeared (Windows 10/Office 365). 4. Recover Deleted Items : If you find the missing folder in your Deleted Items, you can right-click it and select “Move” > “Other Folder” to restore it to its original position. Anyone else have another suggestion for recovering a disappearing folder? Mar 19, 2019 · After a scheduled update and restart my personal Outlook folders have disappeared (Windows 10/Office 365). I managed to recover my account however ALL my folders have disappeared. Aug 24, 2023 · I have a similar issue, whereas I have two email address's in Outlook my main one is working fine thus far, my secondary email is showing in outlook however the emails have disappeared. Due to this, Outlook contacts may go missing after the migration to Windows 10 and 11. Do not look at the list of messages in Deleted Items. Do your other Office applications, such as word/excel, have the Aug 12, 2023 · Have you tried searching for message by using the normal quick search and searching for "all files and folders" > double-click the message to open it in separate Window > Hit Ctrl+Shift+F to open Advanced Search > Advanced Search will open with the folder of the open message selected > Click Browse (top right) to see where that folder is? Oct 4, 2024 · 1. Both folders should appear now" DiSCLAIMER: This is a non-Microsoft site. 2. Oct 26, 2018 · The missing folders did not show up in the deleted items folder; they did not show up when I clicked the arrow to expand the inbox; the archived versions of the missing folders still exist but none of the items from the missing folders have been transferred to the archive folders. Having read up on others with this issues I: 1) checked the online outlook account, all folders were gone from there too. Noting that outlook sittings were set to save all sent messages to the sent folder and the sent folder was updated to the last email i sent. This thread is locked. The tick for hiding on… Relaunch New Outlook. After installing Windows updates, it may sometimes happen that some of the necessary Outlook files or metadata move to another folder. We are using the 365 Apps for Business Outlook, so maybe that is the culprit here. Even if it's just 1 @ character added. I'm going crazy. Behavior: A user who has been assigned a shared mailbox opens Outlook, sees the shared mailbox, but then that shared mailbox disappears from Outlook within 1 minute. What can I do? A: Sometimes, updates mess with settings. Regular Backups: Encourage regular backups to prevent future issues. 1. 73 on May 17, 2023, emails in inbox and all folders disappear after Outlook opens with all saved and new emails. Apr 3, 2024 · Here’s how: Disconnect from your mailbox (do this only once). I await your reply. Then, the missing Outlook folders will be found and recovered successfully. I tried going into settings and checking the "Hide On My Computer folders" but it didn't do anything. A pst file in the same name is on OneDrive saved at 2:29am this Nov 13, 2023 · Hi Patricia I’m Garcia and I will be happy to help you with your question, I am a Microsoft consumer like you. Update: Sep 18, 2024 · Force Folder Synchronization in Outlook. This issue occurs if a filter was applied to the default view settings of the Outlook folder. Jul 19, 2017 · I just applied the latest update for Office for the Mac . On the desktop, the names are still there and I can still click on them, just no icons appear. If the missing folders are in the list, then the missing folders have become sub-folders. The Outlook pst file disappeared overnight last night after Windows update. These folders contain very important emails and I need to recover them. Searching for the emails that were in those folders, it seems that they are still in the Inbox. If the Folder Pane is minimized, you won’t be able to see your folders. 1 and Outlook mail version 15. updating your Outlook client: File > Office Account > Update Options > Update Now. to . Save and restart Outlook. The shortcut and the actual EXE file are gone. Jun 8, 2023 · Thanks for your quick update. In the new outlook the numerous folders set up in old outlook to save emails by category do not appear in the new version. When I search in task bar all that shows up is outlook. P-MSFT | Microsoft Community Support Specialist Jan 27, 2022 · i'm using Mac Monterey Version 12. Troubleshooting steps taken : We tried removing/reassigning the user to the Shared Mailbox, turned off Shared Mailbox Caching, checking add-ins (nothing out of the ordinary Jan 8, 2025 · Click OK to confirm the settings. pst): If all the above listed methods fail to resolve “Outlook folders disappeared” issue, then we can use Scanpst to fix the issue. If your folder isn’t listed, select “Other Folder” and select the folder from the “Choose Folder” dialog box. Jun 27, 2016 · As you have mentioned that through online (browser) account is fine, but emails and folder content on my iPhone have been disappeared. The reason to check from outlook on the web is that Exchange account should sync with all devices. Check the Deleted Items folder See full list on lifewire. Please advise how I can get my information back. All that's left now are the default - inbox, sent, trash etc. If your folders are on the server, but not in the Outlook app, try manually syncing: In Outlook, go to the Send/Receive tab. Jun 29, 2020 · My Laptop did a windows 10 update this morning and my Outlook account disappeared. We are using hosted Office 365 for email. Thanks in advance for any help. In this situation, re-configuring the profile would not work. Sep 29, 2022 · Please access your exchange account using outlook on the web to see if you are able to view your subfolders. The new version of outlook was imposed on my computer. as you have no option to add a public folder to favorites, could you provide a related screenshot? Jan 26, 2022 · It just disappears from Outlook entirely. This forces Outlook to resync with the server, which may restore your missing folders. Dec 21, 2021 · The . I took my folders that were in 'On My Computer' in Outlook for Mac and dragged them up to my 'Mac' (iCloud) inbox in a new folder called 'Saved emails'. Sep 6, 2016 · A couple of days ago my Windows 10 was automatically updated. Click Clear Offline Items, and then click OK. May 10, 2023 · In that case, please check Outlook Preferences to see if the folder is hidden. Launch it, click Backup and select Outlook Backup and follow the on-screen instructions to create a backup task for your Outlook data. If Word or Excel are upgraded, the datafiles are NEVER touched. I tried the Repair Tool and the Support and Recovery Assistant; Workaround: Wait patiently for the fix, for I am lost without my favorites. Please go to https://outlook. Apr 11, 2023 · Hello William If you try Outlook on the start menu, does it come up? If not, try a Quick Repair. When the update eliminated a number of folders on Outlook those same folders disappeared on Comcast. Totally irrational. pst and . You'll need to go back to classic outlook. office. Then, uninstall New Outlook and reinstall it. Jul 13, 2017 · All my 'on my computer' sub-folders disappeared last night when Outlook 365 updated automatically. Updating Outlook never fixes it. Also known as the Inbox Repair tool, it first scans the PST file for inconsistencies. Then please go to the Deleted Items folder or and see if you can find them there, If you see the link that says "Recover items deleted from this folder" then click that link. com. I am using Windows 10 and that update took place months ago with no problems. Look at the Deleted Items folder. No anywhere on computer. Afterwards, there are no contacts in my Outlook folder. To repair your Office installation, right click on the start menu and choose Apps & Features, find and select the Offic Jul 20, 2017 · Under Personal Settings, click General, and then, under Folder list, clear the Hide On My Computer folders check box. pst file (or files if you have multiple folders) will probably have moved on Windows 11 from. You can find add-ons in Outlook options and disable all outlook add-ons to check whether the Outlook display is normal. Jan 26, 2017 · Outlook. Outbox folder also disappeared. You can find hidden folders in the following 2 ways: Right-click the email account in the navigation pane, and then select Data File Properties. Right-click on the Notes icon it and select Pin. Ensure that all folders are visible by going to View > Folder Pane > Folder list then in Outlook. Feb 24, 2022 · Go through the list of available folders. When Outlook restarted, the Notes folder should be displayed - but more importantly, the Notes icon should appear in the Navigation Panel. Now, all the missing Outlook folders that found by Recoverit will be listed here. However this user is on Exchange Online, not on-prem. It is OUTRAGEOUS that the email folders have disappeared. 7) Check in the file folder where the files were last seen, to make sure the Hidden Files box is checked on the View tab. Recover Deleted or Hidden Folders Oct 11, 2024 · I run Windows 11 and Microsoft 365. You can check out this helpful guide for more details on how to fix Outlook inbox sub folders missing in MS Outlook. On the ribbon, on the View tab, select Folder pane > Show. Oct 4, 2023 · Causes can vary from recent changes to your device, such as updates, connection errors, or even corrupted system files. 1. in new profile); 3. This happens to 32 and 64 bit versions of Outlook, and many different versions of Outlook. the version of the outlook client. Sep 5, 2024 · Open new outlook, click the ribbon [Help] > [Go to classic Outlook]. If a message is composed and sent, it goes into Contacts. What can I do if my Outlook email folders are missing? 1. Nov 23, 2021 · Several of our users have had this recurring problem where Public folders and Share Mailboxes don’t show up in Outlook. The folder disappeared out of my list of folders. MS Agents and OneDrive agents have been useless as tits on a Dec 26, 2023 · After no activity on my microsoft outlook for a few days, i came to check the sent items folder to refer to an older email i have sent earlier but unfortunately the folder was completely empty. Should you need support outside of these hours, follow the instructions in the chat to submit a help request form. The items are not deleted but are being filtered from view in some way. Apr 5, 2022 · I have been using outlook and my folder structure for years, but suddenly I cannot see or access the folders I created on my PC. Create a new folder (with a different name) in the same folder or sub-folder as the missing folder. I clicked on it and the update started. Switching to the new version of Outlook the on my computer folders disappeared. Jul 12, 2018 · To recover your data files (and other personal files) open Windows Explorer and go to C:\Windows. com emails (all emails and folders except for Drafts and Outbox folders), calendar, contacts, and tasks items accessible on the web won’t be affected by reconnecting. Going to control panel > Mail and making a new profile fixes the problem, but it only lasts 1~24 days before Feb 6, 2022 · Sometimes a folder disappears because it is hidden. If indeed they are still there, you can restore them. com, or Microsoft Exchange? What folders are missing? If you previously used classic Outlook desktop software that is installed with Office desktop software and have the folders in a pst file, new Outlook cannot use pst files. 73, issue. I've also found my similar problems in 2011, 2013, 2019. Click Update Folder or Send/Receive All Folders. You can try to use Win+R, and then type Outlook. As you mentioned that the emails are also missing in your Outlook web version, it might not be only the Outlook for Mac client-side issue. Select your Outlook profile and click “Rebuild”. Normally they would have Inbox/Draft/Sent/Deleted but outlook only shows Nov 13, 2024 · After last Windows 10 update, all the icons disappeared, both from my desktop and from my Pictures folder. After diagnosing the error, the tool then repairs the corrupt file. Aug 3, 2020 · The guy reporting it wrote back & forth and I don't remember if they solved the problem. Jul 24, 2024 · What type of email account do you have configured in Outlook? POP, IMAP, Outlook. Please Aug 24, 2020 · On the Outlook Menu, click the Preferences button, choose General under Personal Settings. 2) checked in deleted, archived and junk folders I have a folder where I keep digital receipts from various products - some under warranty. 3. On the Outlook 2010 ribbon, click the Send/Receive tab. Apparently, the new profile didn't work. Reconnect to your mailbox (again, do this only once). I tried it according to the link you sent me and nothing showed up because it was never deleted by me to begin with. Feb 28, 2023 · Add the email account including folders you want to backup to your Outlook client, and run AOMEI Backupper. All other locations have the same 700+ contacts. Jan 12, 2024 · Based on your description, when on the new Outlook, folders created on the Classic Outlook are not showing. This is majorly inconvenient, I have 5 email accounts, 3 of them for different businesses and they've all disappeared. 1) in Outlook, but is there anything else I need to do to ensure that the program will store my email data in the laptop's (Windows 8. What is even stranger though? If I make just one alteration to the draft inside of Gmail in the browser & it saves whatever change to that draft THERE, it suddenly syncs back into Outlook in the Drafts folder. What has happened? How can I recover my data? I see someone else has already tried to reload their last saved update. BACK UP SUGGESTIONS - May 13, 2019 · It's not backed up by system restore. Create another Outlook profile. After updating Classic Outlook to New Outlook, if you cannot switch back to Classic again, you can try the following actions: close New Outlook and Classic Outlook. Of course I can't find that site / post now, but will continue to search for it. After the latest Office 365 update, the entire folder tree is missing, and it is not in any other folder, such as deleted items. How can I get the Outlook Desktop version back? I had it all set up for my requirements. Kim Jan 17, 2021 · Missing Personal Folders in Outlook 2016: JohnB382: Outlook: 1: 08-14-2020 02:48 AM: Microsoft Outlook folders cannot be opened: Andoheb: Outlook: 3: 06-22-2016 07:21 AM: Missing Folders: Harrykillen: Outlook: 2: 10-29-2012 02:44 AM: Folders within InBox Missing: chereena: Outlook: 5: 01-15-2012 10:36 PM: Archive Missing From Outlook After My outlook desktop application disappeared from my computer after some update. Public folders are also disappearing at the same time the Online Archive disappears. com, the subfolder under your email account will disappear, but the emails in the folder will not disappear. Thanks anyway Carlos. Click View > Folder Pane > Normal. If you used the "easy fix it" to delete the old version, the data files are gone. Thanks for using Microsoft products and posting in the community. Jan 2, 2025 · Q: My Outlook folders disappeared after a Windows update. Apr 11, 2024 · Reading Pane or Preview Panel Disappears in Outlook: What to Do; How to Delete a Folder in Outlook: A Step-by-Step Guide; How to Create a New Notes Folder on an iPhone 14; How to Locate a Specific Folder in Outlook on Windows 11: A Guide; How to Rearrange Pages in Word; How to Find the AppData Folder in Windows 7: A Step-by-Step Guide Repair Outlook Data File as Data File or specific folder could be corrupted. I was just testing this. Moving back to the old Outlook didn't gave the folders back. From the search bar, type Outlook (new). Nov 19, 2013 · In other words: I now have the files I transferred from my desktop (Windows 7) to my laptop (Windows 8. Anyone else have another suggestion for recovering a disappearing folder? Jul 12, 2023 · In the Outlook Today dialog box, under the General tab, click the Folder Size Find your missing folder and remember its path. Rebuild the Outlook Database. Oct 1, 2023 · My emails in the Sent Folder mysteriously disappeared after 365 install/update. Here's a step-by-step guide on how to recover missing emails and folders using a backup PST file: 1. Once you reconnect, your Outlook. old\Users\username\AppData\Local\Microsoft\Outlook Your old data files should be there, or in the Outlook Files folder in My Documents (the old My Documents!). I am an Office 365 subscriber. Leanne Dec 4, 2015 · My Outlook accounts are imap accounts from Comcast. Mar 20, 2023 · Most of my desktop icons and all of my folders disappeared from my Win 11 desktop after a recent update. Sep 14, 2021 · The new Outlook does not support on my computer folders. Sometimes it seems working fine after your added back the favorites and then the favorites disappeared again after an hour. Oct 20, 2024 · 1. live. Feb 14, 2023 · In the 'Outlook Start and Exit' section, select the 'Notes' folder. I updated my Microsoft Office yesterday to the automatic update, and my sidebar with my folders (Inbox, Sent, Outbox, etc. If you cannot see your missing folders, click on the "Folders" icon at the bottom left corner of the Outlook window to expand the list of folders and search for them. old folder. com Jan 30, 2024 · Some or all items disappear from a given folder in Microsoft Outlook. Aug 7, 2024 · 4. . C > Users > *name* > Documents > Outlook files. I can still access the original Outlook folders, Inbox, sent etc. ost); 2. I'm sorry to hear that you're experiencing this issue with your Outlook Sent Items folder after the Office 365 update. fuky axl jmslvd ejibfw bahrr yulik auw jull wrez erco