Smartthings hub purple light blinking I then powered off my hub (for about a minute) and disconnected the hub from the modem, connected my router to modem, and hub to router, and turned hub back on. I have seen some mentions of opening specific ports but I cannot see how this is done or test it Jan 5, 2024 · Is there a way to look at logs from overnight? Or a way to tell if my V2 hub gave up the ghost? I have my hub connected to my router and other devices plugged in haven’t changed their IP addresses or anything. ” Choose to connect via wifi and enter your wifi settings. Network traffic appears to be happening, the blue light on front is flashing as well (don’t think that’s Jan 18, 2014 · I’ve reset it a few times, but it’s has a blue flashing light and not connecting. When there is no light release the reset button. Do I need to get a enthernet port installed. Open up SmartThings app. Today, I couldn’t turn my garage lights on by the use of the paddle and I noticed the little blue light on the switch was slowly May 20, 2022 · With the BT Smart Hub 2 if you have a purple light, but it isn’t flashing, it means your Hub is linked to EE’s backup mobile network, but your primary fixed-line broadband connection is down. ) I have a blinking blue light. Can you please suggest me what has gone wrong with it ? I sent an email to customer care and the response i got from them is they will reach out to me but dint tell me when. Turn off SmartThings hub. twack (Todd Wackford) January 18, 2014, 11:13am 2 May 7, 2020 · i bought a Smart Things Wifi Mesh Hub (3-pack). I think the model that is installed throughout most of the home with the exception of a few is now discontinued. It goes from blinking green to blinking red. Blue solid light. I cannot remove the malfunctioning hub from the Connect app. Aeotec troubleshooting page says: Hub is claimed and connected to the network, but has no internet or server connection. Mar 11, 2021 · Help me out community! I have two Smarthub Wifi units that were working fine until last night. So I unplugged the Hub for about 15 min. What can I do Oct 23, 2021 · Hello, all. I’ve tried the following: Reboot several times by unplugging cable Rebooting through the app but it’s unable to connect. I then plugged it into my wifi router, which is plugged into the switch. Med If the red light is blinking on the router, it indicates that the router is too far from the source or not receiving a strong signal. Open the smartThings app and select “add a new device. Aug 25, 2018 · Hey all, Its my first post so I hope this is the right category. Wink is a popular brand known for providing users with different automation options. Smart Home Hub if not renamed should be listed as "Hub", tap on Hub. 7 for Samsung SmartThings Hub 2018 and 2015 models will now be rolling out over a two (2) week period. Everything works, but the bulb turns on to white for a split second before turning red every time. No lights though. Aug 27, 2016 · I’ve had two GE bulbs working with SmartThings for quite some time. Today we had a power failure for an hour or two. Any help would be appreciated. I have polling elsewhere on my z-wave network (because general SmartThings fail), but set that to every 10 min, still get blinking. 00009 Nov 7, 2021 · Unable to connect Smartthings Hub to the AppI've tried resetting several times, but the led keeps turning blue, then purplecan't get the green & red flashing lights which is supposed to happen. The status LED is blinking green and red. I changed out the ethernet cable and left everything unplugged last night. freshdesk. How to Fix Wink Hub Blinking Purple? Oct 8, 2022 · I’m having the same exact problem since yesterday around midday. Use the SmartThings app to re-add using the standard setup instructions. However, the network light in the upper right hand corner continuously blinks draining the battery. A new Aeotec v3 ST hub arrived yesterday and when I plugged it in and attached directly to router, I was unable to set up due to constant blue light. Ensure the hub remains connected to power and Ethernet. Worst-case scenario, it starts by being unable to connect to any of the devices in the system, and the only physical indication is the slow-blinking blue light on the switch. the light is flashing purple ( or just purple if hybrid connect is on) Port 4 is marked as WAN, Fttp in on , connected directly from open reach to port 4, the cable works and is fully inserted in both ends. @nayelyz can you please help , here, Plesae note. 4 or 5GHz network. 045. I have tried unplugging the power, remove the batteries for a minute, put in new batteries and reconnect power, even connect to a different ethernet port. Tap + -> Add Device. I’m unable to do a factory reset, I’m following the instructions b… Oct 9, 2016 · Hi, all (again). The blue LED is blinking, no lights, through Smarthings or manually. SmartThings Wifi or Connect Home. Give it awhile to see if the light starts blinking on the hub which indicates firmware is being downloaded and Apr 12, 2020 · Also, this will flash the light(s) when the light is Off so reverse the light condition on both sides if you want it to flash if the light is On. Setup. Then, click “Continue. At that point the hub is ready to be added back to a new network. If the LED is blinking blue or stuck on solid blue, reboot your router. But in my case the led is in the boot phase Blue and the continuous green. Jun 9, 2020 · My hub has been working great for the past 3 months. I tried to connect to them using the Smarthtings app, the device is found but stops at 45%, stating ‘the device could not be registered, resett your wifi …’ I tried the Plume and with a lot of difficulty managed to create the Wifi on one of the threee pads, but cannot register those on the Smart things app and hence, cannot (i) add the Dec 18, 2019 · Hi I have v3 hub that was working fine for many months. You were then supposed to press the purple light on the outside to make it turn blue and pair it with a new card. Make sure to check SmartThings status webpage to ensure that SmartThings cloud is operational. Is this normal and I just need to wait, or will I need to force it to stop and try May 9, 2022 · The outside edges of the light bar pulse purple, repeating and the wireless light blinks: The printer is in the process of connected to a wireless network using WPS Push Button mode. Around midnight they went offline. But I think that only happens if you’ve pressed the purple light on the interior of the lock to put it into set up Dec 18, 2020 · The Ethernet cable is not plugged into the Output. However I then went to reset the device, but every time I do so, the device ends up in a state where the front LED is blinking blue (i. Here are a few methods that can help you fix this issue. Tried unplugging power for 5 minutes (twice), no change. I have tried Oct 12, 2024 · does the light on the hub change to blinking green when you go to pair? also, perform a z-wave exclusion on the aeotec devices and then try to pair them? open hub tile in app, tap on 3 dots in the upper right, choose settings and go to z-wave utilities. Disconnect and reconnect the power cable. This 3rd bulb just will not show up as a GE device type. However, setup fails when trying to set up the hub. I works can turn it on and off. What Does The Blinking Blue Light Indicate. No lights. ” Aug 30, 2024 · Hello everyone - I am really desperate for some help trying to add my smartthings hub v3 to the app. Jan 5, 2021 · Hi everyone, I’ve just received my v3 Hub (Aeotec) from Amazon UK. smartthings. The main hub showed solid green as usual. This new time frame has been updated in the post below. Soft reset several times Unplugged modem, router and v3 hub several Feb 10, 2024 · I have set up my hub but I don't have a enthernet port in my house but when I plug the wan cable in to a wireless connection the light goes to sold orange light. I have the V2 hub, STH-ETH-200 and am using the new app on Android. Apr 15, 2021 · wink hub blinking purple. I left the hub unplugged for up to 30 mins and still won’t reconnect. However, I cannot connect to the interface at all. Wait 5-10 minutes for the LED to turn solid green; this will indicate the Hub is back online. Select "Devices". If the LED indicator is steady Blue for a little more than 3 minutes, there is something seriously wrong with your wifi connection. Any other SmartThings Hub v2. Sep 30, 2018 · Hi I just got a new SmartThings v3 hub and wanted to connect it with a Schlage key log. Devices & Integrations. Red (blinking) What it means: Hub is having power issues. 7 starting next week. 3: 4048: June 18, 2016 V2 Hub was Jul 17, 2020 · I recently deleted my SmartThings hub from my SmartThings account, as I wanted to reset it and move it to another account completely. We have the guide to each blinking color and pattern listed here for your convenience. AI Dashcam light flashes yellow; AI Dashcam light flashes red Aug 8, 2023 · Open SmartThings app. Blue light on hub was flashing. Pulled them, waited 15 minutes, put in new batteries, same thing. By default, the blinking blue light from the LED indicator means that your smart switch is in setup mode. Any thoughts on how I can get this back fully operational? Thank you Mar 13, 2015 · The hub was able to connect to the cloud immediately. May 11, 2023 · If your SmartThings hub is not able to connect to the SmartThings cloud, there are a few troubleshooting steps you can try: Power cycle the SmartThings hub: Unplug the power cable from the hub, wait for about 10 seconds, and then plug it back in. To narrow down the issue, unplug the Hub, and plug it into a different outlet. The next day (without me doing anything) the blinking blue light became a solid blue light and the switch worked as a switch. Press the reset button for approximately 5 seconds until the flashing orange light appears. When the smart hub is unable to interact with the databases, this problem appears. A quick google search indicated that Sep 15, 2023 · If your SmartThings hub is blinking blue, it means that your hub cannot establish a network connection. Tried everything, any help?? Blinking Blue There is no Ethernet or WiFi connection. home) mode, but that the hub was offline. Oct 27, 2022 · My v3 hub has been working well for awhile but yesterday I noticed my automation stopped working. When attempting to “Add a Thing” from the app, the hub’s LED never blinks green (indicating it’s in pairing mode). The button press required will vary between different Z-Wave Oct 30, 2023 · I found out over the weekend that for some reason Wemo driver has been installed in both of my hubs. This happens daily at least at different times and i see no errors in any of the logs. This seems like a Nov 13, 2020 · I am really hoping someone here might have some answers. If the LED is still blinking red, contact support. No changes to any of my devices or hub unless something changed on the back end with migration off IDE. This should be able to tell you if your hub exists in SmartThings. hubv2. I’m going to replace it with my spare hub- a total PITA. Sometimes guests accidentally unplug the device. I contacted support and they say the hub is INACTIVE and to either try using another outlet or if that doesn’t work do a hard reset. Mar 20, 2016 · I just installed the Hub and couple things, app says hub is online, but the three green lights on the front a flashing now Oct 10, 2015 · Hi - just received my starter pack. Info from. Apr 30, 2022 · I have three Iris motion sensors. It connects wirelessly with hundreds of compatible smart devices, allowing you to monitor, control, and Jul 10, 2023 · Plug the Hub back in and wait for the flashing blue light to appear. I checked the Events list and it looks like it’s been randomly getting disconnected and active again. After I plug the hub back in, it has been giving me this slow blinking red ever since and my Hub is offline. Solid red on the Samsung WiFi hub means the internet is unavailable. Previously, I had two SmartThings hubs at home—Hub A as the main hub and Hub B as an extender. I pulled the batteries, power and Ethernet cable, waited and re-connected. The light is blinking alternate red/green. Earlier this evening I had to unplug all my networking equiptment. I tried rebooting by pressing the button in the back and also unplugging Sep 2, 2018 · I have the Iris keypad (new) configured with my Smartthings hub using the DTH from RboyApps. Dashcam not connected to Vehicle Gateway via cable; Dashcam disconnected Solution. Select Hub again May 6, 2023 · be aware that resetting the hub may not resolve the issue. Also, two of my clients have reported their hub going offline even though their internet is on and the light in the hub is green. However, I’m now unable to re-add Hub A, as it doesn’t appear to reset properly. Some of the automations work but not all of them. For the V3 hub you wait for the LED to change from flashing yellow to solid yellow for a few seconds and then let go. Dec 31, 2019 · 😕 I’ve been struggling for days trying to debug a pairing issue I’m having with my v2 hub. Press and hold the red button at the back for 30 seconds. I’m going through the setup process on the app and it’s reached “Downloading updates…” However it’s been “stuck” at 13% for nearly 30mins now (apparently should take less than 10mins). I rebooted both secondary hubs and when they came back online they both showed solid green but the next day both were flashing red again. Make sure the printer and the Mac are connected to the same wireless network. If anyone who actually has this model has a different answer to the following, please let us know. What is the trick? It says to put the hub in pairing mode and press the switch once. I’m connected through a Philips Hue Hub. I have the hub connected to a NR5103EV2 router and assigned the hub a static IP address. The whole IoT landscape is full of fail (esp. But the hub’s LEDs were stuck in blinking blue. Apr 27, 2022 · First thing you may want to try and assuming you are not blocking traffic on your network: reboot the hub through IDE at https://account. I was thinking it was a device driver issue, but Dec 9, 2018 · We have had this switch working fine for a couple of years. You can plug it into the USB port at the top of the back of the top-right door. The button controllers seem to continue to be working. Now when I try to get the hub to reconnect to the app it will not enter the green/red blinking phase. Examine the network configurations. We will update the status page when the release is complete. Nov 4, 2024 · We will begin rolling out Samsung SmartThings Hub firmware version 0. We will be rolling out Samsung SmartThings Hub firmware version 0. (The aeotec hub reconnected just fine. What to do: The blinking red LED can indicate issues with either the backup batteries or the power cable connection. Be sure your answer applies to what the OP is asking about. I did a soft reset but it made no difference. Feb 21, 2015 · All incandescent bulbs, tried flipping the breaker. EDIT: Back ONLINE Oct 23, 2024 · Hello. I can’t not get it to factory reset. After reset I’m getting solid blue. Thought it might be the batteries. 3. com go to My Hubs, find and click View Utilities on that page then select Reboot hub. Click on Main Menu (top left corner). Press the RESET button with a small tool until the LED turns off, indicating the hub is Jun 4, 2024 · Wait a few minutes and the LED should return to flashing red / green; 4. Steps to reproduce: Set up lamp 1 foot from SmartThings hub with GE bulb in lamp. When I power cycle Hub A and hold the reset button, the LED May 8, 2017 · So after battery is inserted and the blue light stops flashing, press R button 3 times quickly before it has a chance to beep. After the blinking yellow then yellow I get blinking blue Jun 9, 2016 · This evening my v2 hub went offline for the first time. They said a hard reset will wipe basically everything I’ve programmed and all my devices Dec 9, 2023 · Hi, I’m stuck in flashing blue after resetting my hub. Her husband is hard of hearing so she wanted to be Nov 6, 2023 · Oh, and at least for the L1 model, the purple light meant it was in set up mode for adding an additional key card. It is still showing that the hub is connected with a green solid light, but there is no devices connected to it. I saw posts online regarding replacing the net cable and trying a diff. A hard reset wipes out everything and forces you to start from scratch… adding all devices back and recreating any and all Automations. The blue light on the switch is blinking. Rebooted hub and router which didn’t help. Feb 25, 2019 · Update wifi settings was grayed out in the new app. 54. According the manual after connecting it to the ethernet and the DC the lamp should start blinking green and red. Welcome to the unofficial subreddit for Verizon's LTE & 5G Home Internet services. This can happen if you allow Smart Home Hub to timeout its setup process. I have a few pistons setup along with the Lock User Management app, and the system is working as expected. Smartthings support has been of no help at all . Again, we’ll look at possible solutions below, but at the very least, you’ll have some service, even if it won’t be as quick! Feb 2, 2021 · Hi - greatly appreciate any help. Turn lamp on and off at 3 second intervals until bulb dims and snaps back on. a) I have the hub connected to my router, batteries installed and power connected. Please help Jan 4, 2020 · I have been seeing my hub constantly disconnect and connect, even though the internet connection is good. After cycling the model and the hub, it was able to connect and get to it via Jan 8, 2017 · I was able to do a Force Exclude to remove the switch from the SmartThings network. I cycled the modem, the switch, and the hub, but no success. Find your hub in the SmartThings dashboard, and tap it. I can't believe how badly this has gone. I then removed it from the computer and all the devices went inactive along with the hub. Since then the v3 will not reconnect. Find your hub in your Smartthings app if you do not see it on the dashboard. SmartThings Hub 2015 Blue LED Light. I then hold down the reset button and plug the power cord back in. It just started blinking red. e. Aug 12, 2020 · The other one is in the other room, so I moved the hub a few feet away from it, but I couldn’t get it to pair after trying 5 or 10 times. V2 hub Firmware 000. No Sep 25, 2020 · The hub’s LED should start blinking (green light) after you let go of the reset button. Anyone come across this or have a way to get to a hub specific log that would point to turn on my hub, it's just a solid red light plug in the hub and get a solid red, blinking blue, solid blue, off sequence or, plug it in and no lights. Dec 2, 2021 · My hub lost connection to my network. I tried factory resetting them and they dont even respond to that. The payload is supposed to be the time in seconds for it to blink and it should decrement that until it gets to zero, but in my testing it didn’t work and I had to manually send the command with 0000 to stop the bulb. The electrical panel was recently redone and is brand new. Tried a soft reset and it wont allow me to add the hub in the android app. Simply unplug your hub, and then re-plug your hub. Verizon is the newest ISP in town! Covering around 30 million homes and expanding fast, Verizon offers an alternative to cable broadband and DSL. How to Fix SmartThings Hub Solid Blue Light? Replace Your Ethernet Cable; A solid blue LED indicator shows that your SmartThings hub is not able to connect to the cloud service. Wait a minute or two and then the LED should start blinking red and blue. Hub shows as offline on the SmartThings App. I’ve tried rebooting my router and then the hub. Within the past week I noticed that both of the secondary hubs had flashing red lights. Network Technician: Mr. I have a Bt 2 smart hub. Sometimes Blinking Red and sometimes solid red. After performing a full reset of my SmartThings network, I set Hub B as the main hub. Check the LED light color on the front of the hub. I have had a ST hub for about 4 years with no issues. But today the hub displays a solid blue light and am not able to control anything from my phone app. Check the cables and ensure that your AI Dashcam is connected correctly. Notes . Light on hub is solid green but yet can’t connect to cloud. I unplugged it several times but still comes up with the red light. Which hub? SmartThings Support What do the LED colors on the Hub mean? Jan 10, 2021 · Hi all Apologies if this is in the wrong place eg … Anways I’m having a problem with my ST v3 hub I got a notification saying offline (my hub alway been wired) and no its not my cable currently have 500+mb Internet and have not got any issues with connection I’ve unplugged I’ve held down the reset button until the yellow light flashes fast until solid yellow let go of reset button Jan 25, 2020 · UPDATE 9/23 Firmware update 0. After restarting a few times, I had no luck. Just wanted to understand the extent of this problem… Set up the SmartThings Hub Dongle Note: To begin using your SmartThings Hub Dongle, make sure to connect it to your Family Hub. Restarted, showed a red light on the front and then nothing. And then it just times out. It feels like I am posting here every 2 weeks or so when something else breaks! 😞 Anyway, a couple of days ago, my hub notified me that it switched over to “Good Morning” (i. I was able to sync all my GE switches (about eight) to my ST with no issues. Anyone know what the single red light means? Or have any magic way to reboot a hub? I did the v1 Jul 11, 2023 · Can’t reset my hub, all devices and locations deleted. We recently moved into a new house that is equipped with the GE Zigbee smart switches. The following day after bringing the SmartThings version 2 hub close to the switch I was able to include it in my SmartThings network. Mar 5, 2020 · After the firmware update my hub (3rd generation) went offline and the LED on the front is solid red. Nothing changed. Nov 24, 2020 · Smartthings Hub v2 failed (flashing red) after disconnecting power Hub single red light then nothing. Any idea how I get it to stop blinking? I looked in the troubleshooting guide and it says that it is because it’s not hooked up to a zwave network. I reset it based on the Support instructions but it didn’t seem to have any effect. That sounds like the factory reset procedure for a SmartThings WiFi hub, not a V3 hub. After plugging it back in it shows a solid blue light instead of the normal green light. Name Driver Id Version Wemo d9c3f8b8-c3c3-4b77-9ddd-01d08102c84b 2023-04-11T19:50:00. Pressed rest button on back Nov 23, 2015 · Smartthings is flashing between blue and green, nothing working. This can help reset the hub and establish a new connection. Speak to ST support first. Jan 8, 2025 · Resetting your SmartThings Hub can help resolve connectivity issues and unexpected behaviors with smart devices. Motion sensed in the bathroom turns my Philips Hue bulb a dim red. I have tried restarting the v3 hub multiple times as well as the modem and router. Thanks. Any ideas? Dec 21, 2018 · I’m having issues with my Smartthings V2 hub (model STH-ETH-250). they however told me that they Jul 20, 2020 · Disconnect the power cable from the Hub; Using a pin or a small tool, hold down the reset button on the back of the Hub; While continuing to hold down the reset button, replace the power cable; When the LED on the front starts flashing yellow, release the button; Definitely contact ST support and open a ticket. I did a factory reset to the device and it wasn’t connecting to my TP-Link 5 Port Gigabit Ethernet Network Switch. Is that separate from the smart things hub? Sep 30, 2014 · That would start the blinking. b) There is a green light on the router. I unplug the power cord and remove the batteries. So I turned the hub off for an hour, it then was able to connect through the router. Hub Target: Samsung SmartThings Hub 2015 (Hub v2) Samsung SmartThings Hub Oct 6, 2022 · About 7 hours ago (last night), whilst testing a new edge driver, my logcat stopped showing any output. I’m have samsung v3 and aeotec hubs in the US. com May 8, 2023 · Is your Hub offline on the SmartThings app and the physical hub is showing an LED color other than green? Make sure the hub is plugged into the wall. Sep 26, 2020 · I’m trying to set up a simple nightlight routine. It then makes a different beeping sound than what I’ve heard before from the usual learning and end-of-learning beeps. Tap SmartThings Hub. 141 and a day or so after, the unit became unresponsive. If using WiFi, try connecting it to Ethernet. There were not any changes in th router or acess points inside the house and the network is back to full operation but the v3 hub stays offline with solid blue light. I power cycled again and left the hub off for 10 mins I checked the old groovy IDE for live logging and for hub events…nothing is happening when I execute a Jun 2, 2023 · I recently the firmware to latest version 2. Screenshot_20220123-090510_SmartThings 600×1830 150 KB Dec 13, 2019 · Unplug the hub from DC power, and remove all backup batteries; Wait about 20 mins for the hub to completely cool down. The light still blinks red. Hub returned to blue blinking light. Make sure that your hub is flashing red / green flashing before you attempt to follow these steps. Select Smart Home Hub. Currently it is stuck in blinking blue (when unplugged from LAN), or in solid blue when the LAN is connected. Dec 4, 2023 · Symptom(s): Purple light blinking on AI Dashcam. I’m Nov 26, 2024 · I’m currently unable to access Hub A from the SmartThings app. 5. My guess is that one fix would be to connect to the smartthings hub directly, but I would prefer not to do that. (UK). After pressing the factory reset, a blue light flashed, and the device paired with my SmartThing hub (Happy) The other two give me a green flashing light, suggesting they are paired, but they are not. Tap More Options (3 dot icon) Tap Z-Wave Utilities; Tap Generic Exclusion; Ensure the LED on your Smart Home Hub is flashing its green LED. After a long period of being in between housing situations, I have finally broken out my Samsung Smartthings Hub 2018 to setup in my new apartment. Every now and then one or more Hub will blink red for a while and then go back to solid green. Anyone else in USA>California having outage with Hub? Main status page says no outage: Also just tried installing the ST Windows10 App, but it won’t get past the initial “Get Started” button. Samsung Electronics America SmartThings Wifi hub LED status indicator. To reset the hub, power it off, perform a factory reset, release the reset button, and then reconnect your devices following SmartThings’ setup instructions. Tap Room. . 32. No luck there either. 2: 365: Aug 31, 2024 · Hi all, long time occasional reader, first time poster. The lights flashes yellow and when i goes solid I let go, the light goes out and then nothing happens after that. It seems I should be able to stop that behavior after pairing by pressing the tamper sensor Jan 13, 2021 · I’ve got 4 of the latest Smartthings WIFI hubs and they appear to all work just fine for a while with zwave and Wifi mesh. 6030389 [Unnecessary Wemo driver] I do not use and have never used Wemo devices. 14 starting on Monday November 4th. Release when the LED changes to solid yellow. Suggestion was to reboot with reset button in back. Apr 14, 2024 · before the fibre my bt2 smart hub was working fine. Once downloaded, your Hub will briefly go offline as it reboots and applies the update; most customers will experience less than one minute of downtime. I attempted to delete it from the app, but wasn’t successful. 3 days ago i had network failure due to rupture of external cable which was replaced yesterday. Either 2. This was a fully functioning hub. Now it’s just flashing a blue light. This morning, I rebooted and power cycled the hub (V2) and then noticed the green light was not blinking when I was selecting scan. jkp May 7, 2020, 5:32pm 2. I have a GE Smart in-wall paddle switch Z-Wave that was installed by my electrician about a year ago for my garage ligths. pon and lan lights of the open reach are green. See full list on aeotec. I have the bordband cable connected but still haven't got Internet it comes from a phone port cable. SmartThings itself). I did reboot several times with no help. any ideas please? Sep 22, 2018 · I was having trouble trying to get my hub to connect to my Echo and Echo Dot, and I decided to try to start from scratch and deleted the hub off my app devices. Select Partner Devices -> Aeotec. it a Nov 7, 2020 · I got my zwave light switch to connect to my smart things hub, finally. I am having no problems with our internet and everything was working just fine. The odd thing is that the switch is clearly connected to my hub, because when I turn on and off via the app, I can hear it click on and off. While holding the reset button and connecting power, while waiting for solid yellow, all I saw is contant red, no yellow or amber. port, setting a reserved IP for the hub, rebooting the router and of course resetting the hub (multiple times) and I never get the red/green lights. If the purple light is blinking or solid, re open the app and follow the instructions on the Linksys app. General Troubleshooting Feb 16, 2020 · Hey all - I was just given a V3 ST hub, but it is stuck at what I’m guessing is the blinking magenta/purplish light. Turn on SmartThings hub. When I do a factory reset I get a solid red light for several seconds, then the flashing green. Even after unplugging the hub, removing the batteries and reapplying power while pressing the factory reset button has not resolved the issue. CLICK HERE to see the LED indicator meaning on the SmartThings hub and the suggested steps. I then logged into the webgui and tried to delete the hub. I plugged everything back today, still just a constant blinking blue light. Tap Edit. 2 days ago the hub went offline and I noticed it's blinking red. Related Content. Opened new app (on Android). About a dozen zwave devices, thermostats, Google home integration, etc. Your SmartThings hub has a set of LEDs with different colors indicating different statuses. Wondering what that blinking light on your SmartThings hub or SmartThings Wifi hub means? Each color has a different meaning and lets you know the status of your hub. Aeotec Help Desk Nov 3, 2020 · I just bought a (2015) version ETH-. All of a sudden, I got a solid blue light and all devices stopped working. Dec 10, 2015 · Hi All , I recently purchased ST home monitoring kit which was working fine until today. Since then they alternate between solid green light and blinking green light. (Very important) Perform a soft reset by using a paperclip to hold the reset button while plugging the power cord into the hub and removing immediately upon seeing the fast blinking yellow light. Tap More Options (3 dot icon). I’ve had the SmartThings Wifi 3 pack for two years with no problems. The hub again gave me solid blue led. You can solve this by rebooting the hub or router, resetting the hub, and changing the Ethernet cables. But I am not even able to setup the hub. Now the light is solid blue. Wondering what that blinking light on your hub means? The SmartThings Hub (2018) can be rebooted by unplugging the Hub's power supply then plugging it back in. Initially, I had the hub just Jun 20, 2023 · The light on the front will turn solid green for a few seconds then no light. It tries to add it as a 2nd hub. I’m already dreading contacting support. Occasionally I can get them to go to solid magenta light, but as soon as I try to reset or plug them into a LAN, they go Mar 16, 2020 · IWBNI Samsung used colors consistently across the hub models but they didn’t. Deleting the hub from the app worked as expected and the device + all the other devices linked to it where removed. I unplugged the hubs power and ethernet connection, and waited 1 min, multiple times to no avail. To stop the blinking use 0000 in the payload portion (ending brackets). Sorting thru how to somehow start over. I have tried the Aug 17, 2014 · Saturday my hub became inactive, constant blue light flashing light on the back. Everything was working reasonably well until the past couple weeks, now I'm completely dead in the water just from trying to reset the thing. Never Red/Green and never green Hub use to work well 2 days ago. Apr 19, 2021 · Blue light blinking is a common issue faced by GE switch users. Aug 6, 2023 · My Aeotec hub V3P01 is offline and it is continuously cycling red, blinking blue (slow then fast), then blue. It’s not overheating. All ports are open in the router Nov 25, 2019 · I need to clean the area where my Hub is located. Open the SmartThings app. The LED light on the AI dashcam blinks violet/purple Cause. Tap the button onyour Z-Wave device to factory reset it. I just get the message: ‘Please wait - Please do not unplug your hub during the setup Mar 21, 2019 · A friend of mine has been considering getting the SmartThings/ADT model hub but it’s taking her about six weeks to find the answer to the following problem, including multiple conversations with support, so I thought I would just put this here. Unfortunately, after 2-3 years of sitting dormant, it appears to be having some real issues updating and getting back to the setup phase after a hard reset. Hub was not appearing on my online ST account (I have 3 hubs at different locations and only two appeared online). I have over 150 devices Dec 5, 2019 · Tried two separate light hubs (ABB1000) I used the Arlo App in an attempt to setup the light bridge, followed directions to the letter with the following results: All is well when I enter the network password while the blue light is flashing, then the hub displays a steady blue light for 10 to 15 seconds, then starts flashing purple. The main reason behind their popularity is their hub device, through which users get a centralized experience on controlling, customizing, and managing all of their smart devices. I tried different outlets and a different power plug but no change. c) I have installed the SmartThings app on my Android phone, and have created an account. To turn on the SmartThings Hub function: On your Family Hub, navigate to and open Settings, and then tap Connections. Nov 27, 2017 · I was attempting to add a motion detector, it was taking a while, but it was finally found, though it displayed as a gate sensor. The problem we’re running into, is that while we don’t have smart hub yet (we are planning on getting one… hopefully soon) some of Feb 10, 2023 · Recently a lot of users have been having issues with a solid Blue LED indicator on their SmartThings hub. One works fine. I did not get a flashing green/red light as per instructions. When I start the SmartThings app (not classic) the app doesn’t find the hub May 7, 2020 · Smartthings hub stuck on pink light even after factory reset. Unplugged hub for 30 seconds and plugged it back in. Mar 23, 2016 · The SmartThings Hub is the heart of your smart home. if still having issues, login to the Advanced Web App and check if the z-wave radio is Jun 17, 2023 · This AM the ST app on my phone alerted that my Hub went offline. rrcq erj bmg pqmj omugve eza ghvcv llv aoszy ltniker